Perform outbound calls for customer( Individual Companies) for sales retention in cooperation with Contact Center Services.
Work location :Ajman - Etisalat Contact Center
Duties & Responsibilities :
- Act as a sales consultant to advice customers to the right service he is looking for.
- Assuring revenue growth by cross & up selling business products and services to match customer’s needs.
- Achieving assigned revenue, sales & retention targets.
- Handling the customer’s email, sending proposals and completing the requirement as per the standard processes.
- Retaining customers requesting cancellation by communicating retention offers, selected based on a customer’s value and churn reason (utilizing the retention tool).- based on customized campaigns if any.
- Identifying improvement opportunities and proactively provide feedback.
Knowledge, Experience & Competencies
- Bachelor's Degree in any field.
- Minimum 2 years Telesales experience in selling B2B products & services is mandatory.
- Telco sales experience is highly preferred.
- Fluent both in Arabic and English language.
- Work location will be in Ajman
*Fixed salary of AED 4,200 per month.
*KPI Incentives plus other bonuses, work visa on Day 1 and other company standard benefits.
Job Type: Full-time
Salary: From AED4,200.00 per month
Ability to commute/relocate:
- Ajman: Reliably commute or planning to relocate before starting work (Required)
